INTRODUCTION

Joanna Bishop & Partners is committed to protecting your personal information. This Privacy Statement is part of Joanna Bishop & Partners Information Management Strategy and relates to the use of any personal information provided to us via telephone, email exchange, letters or any other correspondence.

Whenever you provide such information, we are legally obliged to use your information in line with current legislation concerning the protection of personal information, including the Data Protection Act 1998.

In all instances, we obtain and retain personal information and data in the course of a legitimate business purpose.

WHAT INFORMATION WILL JOANNA BISHOP & PARTNERS HOLD ABOUT ME?

When you make contact with us to initiate a discussion about our services and during the legitimate course of our business in providing such services, we will need to collect and store personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile number and date of birth, depending on how you are engaging with us. By submitting your details, you enable us to provide you with the products or services that you have selected.

Joanna Bishop & Partners does not share your personal information with third parties, unless specific permissions under either our mandate or in the course of our discussions is obtained or unless otherwise stated. Under no circumstances do we ever, nor will we ever, sell your data. Similarly, under no circumstances do we, or will we ever, buy data from third parties.

SECURITY & STORAGE OF INFORMATION

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

We store personal information you provide on a computer system which is GDPR Compliant. We endeavour to run a paperless office but any physical documentation is stored in a secure location in line with the regulations.

USE OF PERSONAL INFORMATION

To provide you with information about our products, services and activities and to deal with your requests and enquiries, including complaints.

For "service administration purposes", which means that we may contact you for reasons related to the service or activity you signed up for.

To contact you about an approach you have made to us to discuss our services and for the purposes of legitimate business interest.

To help facilitate a transaction which you are entering into under the terms of our mandate.

As and when we need to use your personal information for reasons other than the ones specified above, we will ensure that we notify you first. You will be given the opportunity to withhold or withdraw your consent for the use of your personal information for purposes other than those listed above.

HOW LONG WILL JOANNA BISHOP & PARTNERS KEEP MY PERSONAL INFORMATION FOR?

We keep the information we hold for as long as any contract or tenancy agreement you enter into, facilitated by our services or for the period of our mandate or other such agreement entered into with us or agreed with us.

Additionally, we will keep your information in the event that we have had a dialogue whereby it has been agreed that further contact will be made at a later date, in line with our legitimate business.

In summary, we will retain your information for as long as there is a legitimate business interest.